Nonprofit and Government Discounts

Response Patterns (from samples)

Common openings:

• “Hi,”
• “Hey Scott,”
• “Hey Monika,”

Common core lines:

• “wrote:”
• “Hey Scott,”
• “Hello Kent,”

Common closings:

• “Best,”
• “Mute EpicAI.pro emails | Unsubscribe | Update your profile | P.O. Box 562, American Fork, Utah 84003”
• “I can go ahead and create an invoice before purchase but It would be full price.”

Phrases That Work (4-gram frequency)

• “https github com epicweb” — 4 (19%)
• “github com epicweb dev” — 4 (19%)
• “thanks for reaching out” — 4 (19%)
• “com epicweb dev mcp” — 3 (14.3%)
• “sep 17 2025 at” — 3 (14.3%)
• “email wrote hello kent” — 3 (14.3%)
• “please let me know” — 3 (14.3%)
• “if you have any” — 3 (14.3%)
• “thanks for your interest” — 3 (14.3%)
• “for your interest in” — 3 (14.3%)

Tone Guidance (observed)

• Openings trend toward: “Hi,”
• Closings often include: “Best,”

What NOT To Do

• Don’t introduce policy details that are not present in the verified response lines above.
• Don’t paraphrase or reframe the customer’s question in a way that changes meaning.
• Don’t add refund/discount promises unless they appear in the extracted responses for this topic.

Validation

Draft must:

• Include at least one of the required phrases from the validation block
• Stay consistent with the observed response patterns above
• NOT introduce policy details that are not present in the verified response lines above.