RingCentral Skill

Overview

Automates RingCentral unified communications operations including messaging, video meetings, phone features, and team collaboration through browser automation.

Quick Install

curl -sSL https://canifi.com/skills/ringcentral/install.sh | bash

Or manually:

cp -r skills/ringcentral ~/.canifi/skills/

Setup

Configure via canifi-env:

# First, ensure canifi-env is installed:
# curl -sSL https://canifi.com/install.sh | bash

canifi-env set RINGCENTRAL_EMAIL "your-email@example.com"
canifi-env set RINGCENTRAL_PASSWORD "your-password"

Privacy & Authentication

Your credentials, your choice. Canifi LifeOS respects your privacy.

Option 1: Manual Browser Login (Recommended)

If you prefer not to share credentials with Claude Code:

1. Complete the Browser Automation Setup using CDP mode
2. Login to the service manually in the Playwright-controlled Chrome window
3. Claude will use your authenticated session without ever seeing your password

Option 2: Environment Variables

If you’re comfortable sharing credentials, you can store them locally:

canifi-env set SERVICE_EMAIL "your-email"
canifi-env set SERVICE_PASSWORD "your-password"

Note: Credentials stored in canifi-env are only accessible locally on your machine and are never transmitted.

Capabilities

• Send and manage messages
• Schedule video meetings
• Access voicemail and call logs
• Manage team messaging
• Create and join video calls
• Handle SMS/MMS messaging
• Configure phone settings
• View communication analytics

Usage Examples

Example 1: Send Team Message

User: "Message the sales team on RingCentral about the new leads"
Claude: I'll send that message.
- Navigate to RingCentral app
- Find sales team conversation
- Compose message about new leads
- Send to team
- Confirm delivery

Example 2: Schedule Video Meeting

User: "Schedule a RingCentral video meeting for tomorrow"
Claude: I'll schedule that meeting.
- Navigate to Meetings section
- Click Schedule
- Set time for tomorrow
- Configure meeting settings
- Send invitations

Example 3: Check Voicemails

User: "Check my RingCentral voicemails"
Claude: I'll check your voicemails.
- Navigate to Voicemail section
- List recent voicemails
- Summarize caller and message
- Present unheard messages first

Example 4: Send SMS

User: "Send an SMS through RingCentral to confirm the appointment"
Claude: I'll send that SMS.
- Navigate to Messages/SMS section
- Enter recipient number
- Compose appointment confirmation
- Send SMS
- Confirm delivery

Authentication Flow

1. Navigate to app.ringcentral.com via Playwright MCP
2. Enter email and password from canifi-env
3. Handle SSO if configured
4. Complete 2FA if enabled (notify user via iMessage)
5. Verify app access
6. Maintain session cookies

Error Handling

• Login Failed: Check SSO settings, retry
• Session Expired: Re-authenticate automatically
• 2FA Required: iMessage for verification code
• SMS Failed: Verify phone number format
• Meeting Limit: Notify of license limits
• Voicemail Unavailable: Check account setup
• Rate Limited: Implement backoff
• Permission Denied: Check user permissions

Self-Improvement Instructions

When encountering new RingCentral features:

1. Document new app UI elements
2. Add support for new communication types
3. Log successful messaging patterns
4. Update for new unified features

Notes

• RingCentral is unified communications platform
• Different products (MVP, Video, Phone)
• SMS requires phone number assignment
• Enterprise has additional security
• Call recording may require consent
• Integration with multiple platforms
• Admin portal separate from user app